The purpose of reverifying your identity is to help prevent fraud and ensure that no one, except you, is able to use your payment information to make an exchange. This policy is in line with a banking regulation commonly known as 'Know Your Customer’ (KYC) or 'Customer Due Diligence' (CDD) and is the process of a business verifying the identity of its clients and making sure all the data is upto date. It is simply an anti-corruption and fraud measure.
Users are asked to reverify:
o Once a year.
o When user requests to disable 2FA for the account.
Provided documentation should comply with the following requirements:
o Must be in one of the following formats - .png, .jpg, .jpeg
o Should be visible in full, with all four corners captured
o Bank statements/payslips / other documents must be relevant to the time period in question and should also reflect your most recent balances.
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