Please go to: https://trade.vaultoro.com/reset-two-factor and follow the instructions.
You will need the reset code that given to you when you set up your two-factor.
If you have lost your reset code that was given to you when you set up your two-factor and you can not follow the process on https://trade.vaultoro.com/reset-two-factor we can help you reset your 2FA.
Please send us an email to: firstname.lastname@example.org
Please send us a selfie of you holding your ID (the same verification documents you have on file) as well as a handwritten paper that says Vaultoro and the date. It is important that we can see your face and the documents. This proves to us that your account has not been compromised and you are who you say you are.
Go back to our Homepage: Vaultoro.com