We can help you reset your 2FA
Do you have access to the reset code that you were giving when you set up 2fa?
If you do, send us an email the reset code to: email@example.com
If you don't, send us an email the reset code to: firstname.lastname@example.org
with a selfie of you holding your ID (same ID used for verification) as well as a handwritten paper that says Vaultoro and the date. It is important that we can see your face and the documents.
This proves to us that your account has not been compromised and you are who you say you are.