How would you improve Vaultoro

  1. Provide CSV Transaction Reports for Financial Planning Software Importing for Cost Basis Analysis

    I recommend that Vaultoro provide Wallet and Gold Account monthly Transaction Reports in CSV format for Money Management Importing for calculating cost basis for taxes. If the CSV has the proper fields for date, amount, cost, total, fees, etc., customers could import this data into financial planning software such as Quicken and Money. There are tools that convert CSV to QIF format to allow importing into these tools. This would allow for cost basis reporting. Currently, those that are attempting to calculate cost basis for taxes must do this by hand from Vaultoro PDF reports.

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Other metals !

    other metals !

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Issue a debit card

    Add a debit card

    124 votes
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    planned  ·  14 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Eliminate price fixing

    There is an associate the on the sell that is price fixing with 100.1 grams setting the price limiting volatility thus stagnating the market. I don't know a good solution however this resembles the London price fixing scheme.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Updated Audit Documents

    Could you please post updated audit verification documents and also keep them current. Maybe date of next audit documents expected should be listed on the same page of the current audit documents.

    2 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Philip Scigala responded

    We explicitly say “Gold holdings are audited once every week and only on working days”

    The holding document is updated once a week. The others (BDO and insurance) are updated once a year.

    Normally the update is on Mondays. Sometimes there are more updates due to a lot of activity.

    We always try to improve the process and making it more real time(ish). Thanks for your suggestion with the date.

  6. Price chart

    Price chart isn't visible in total.
    Browser: Chrome.
    Can't send a screenshot here.

    7 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. 16 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Provide a link for additional questions not currently addressed in the FAQ

    Provide a link for additional questions not currently addressed in the FAQ

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Where can I find a current tree view of my referrals?

    I see the referral link and I'm running ads on Facebook with over 75 clicks and 7,000 impressions. over the course of a week. How do I know if any of those clicks have converted?

    4 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Show Average Buy

    Just putting this suggestion across.

    I think it would be good if we could know the average buy price of our total metal holdings. perhaps where we see our holdings and its equivalent fiat value, you could include what's the average price(btc)/g we traded at.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. PGP key as alternative ownership of account

    Greetings, I understand that if I don't verify my account it will belong to my email address. This would be a rather unsafe option since a email provider can be hacked or disappear. If I could upload a public PGP key I could still prove my ownership with my private key that could be backup up safely offline like a private key to a bitcoin account.

    As long as email is the proof of ownership I would not store any significant amount in my vaultoro account.

    9 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Philip Scigala responded

    Hi, It is a good idea to use your PGP key. That said it does not provide any security in case your PGP key gets stolen. We encourage everyone to verify themselves via the verification form to ensure proof of ownership and set up two factor authentication. This has been proven to be secure.
    We will review your idea internally.

  13. Add PayPal as another methods of payments and gold withdrawal fast

    My own idea is for the company to have other methods of funding apart from Bitcoin to make the company broad and more accessible,methods like PayPal for those who can afford the fess can go for it, who can afford can go for Bitcoin,and the verifications should be fast for gold withdrawals

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please transaction costs could be reduced to 0.2%

    If the transaction costs reduced, I believe interest in buying and selling will be faster. And it makes a lot of customers love. A transaction fee of 0.5% is still too high in my opinion. Traffic sites will also rapidly rise because more frequented. Please consider.

    25 votes
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  16. 2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Option to lock a bitcoin address for withdrawing bitcoin

    It would be great if you could lock a bitcoin address for withdrawing bitcoin. To lock an address you must confirm with two factor. When this is done you are only able to withdraw bitcoin to this address, so if your account gets hacked you are still safe. To unlock this address you need to confirm with two factor and wait for two weeks. Each day in those weeks you will send out a warning, to all email addresses registered on the account, that you will unlock that bitcoin withdrawal address on a certain date. Hope you can get this…

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Philip Scigala responded

    Hi!
    Actually to save your withdrawal address you always have to enter your two factor code. So its always “locked”. To make it really unchangeable for a certain amount of time is more or less convenient, depending on the user. We might consider this for optional security.

    Thanks for suggesting.

  19. Option to provide a PGP key in the settings

    It would be great if we could provide a PGP key in the settings, so we could choose to be private with all the information in the notifications you send out on email. Hope you can get this implemented :)

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Philip Scigala responded

    Hi! Indeed we looked into this. Our Email provider does not support that currently. This is definitely a must in the future and we are evaluating our options.
    Thanks!

  20. allow traders to change the default price display to ounces from grams

    Allow users to switch default display prices to $/oz instead of $/g. For some traders (depending on geography), this a much more natural way of quoting and thinking about the price of gold.

    16 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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How would you improve Vaultoro

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