How would you improve Vaultoro

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  1. physical address change

    Info on how to update a physical address for when you move house etc

    1 vote
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    • Provide a complete history.

      When auditing my account, I have to click several times to see the history of various MONTHs for various TYPEs of transactions. It would be much, MUCH better if I could access a single page that provided all transactions since my account was opened.

      I realize that can eventually become quite cumbersome for an account that does a lot of transactions, but a simple solution to that is to charge for it. You could also add filters (time-span, transaction type, etc.) so customers could limit the amount of data they are requesting to only what they need.

      3 votes
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      • Important certified audit bdo

        hello vaultoro..
        Vaultoro gone from a few kilos to over 500 kilos of gold in almost a year. now keeping audit certification (BDO) old for more than a year is not nice. Can put suspects and it is not very serious for a company that between bitcoin and gold has more than 20 million euros of customers.. Please hurry as soon as possible to the third party verification of the gold weight declared by you. Customers here hold over 18 million euros in gold at proaurum and the only sheet that certifies this is a PDF. it would not be…

        1 vote
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        • offer an option to transfer gold from a Vaultoro-held ProAurum account to a customer-held ProAurum account

          Offer an option to transfer the gold - or parts of it - which Vaultoro holds on a customer's behalf to a ProAurum account held by this customer. By this, the delivery option would be simplified for both the customer and Vaultoro as the gold would not leave the ProAurum vault reducing the paper work for Vaultoro significantly. I regard anything of up to 10% as fee - based on the value transfered - as acceptable (to be divided between proAurum and Vaultoro).

          3 votes
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          • Reduce storage fee to 0.12%-0.18% like "bullionvault" or "goldmoney" have (vs. 0.4% here)

            You claim that "Vaultoro offers some of the lowest storage fees in the industry. " but that's far from your largest competitors offer.

            This is a big deal for a long-term investor.

            3 votes
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            • Track searches and display the top searches to show how many ideas match.

              The Knowledge base section to the right is nifty. It shows the breadth and depth of the content provided by Vaultoro. It would be nice to see the same kind of information about the customers who post here.

              I also suggest that you add an article to the knowledge base that provides information about the best practices for those of us who contribute ideas so that we help each other and our input is as effective for each other as it can be. For example: Searching existing feedback extensively is a great idea and can save you from splitting votes…

              2 votes
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                1 comment  ·  Admin →
              • Provide more information on why you don't want altcoins to be suggested.

                Perhaps there'd be too many. In that case, why not identify some that you're comfortable supporting and let the users vote for them.

                1 vote
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                • Please add your company telephone number and phone number for contact information

                  In my opinion it would be a great benefit if you could provide your company phone number and physical address so the clients can make contact with you if it becomes necessary for purchases and/or withdrawals. With the tensions in the world concerning a possible War War III happening, your clients would be cut off to our investments and would have noway of withdrawing the funds if necessary if war was to break out and causes the loss of the internet. If you supplied your contact information, I sure we could call or write and provide sufficient information to prove…

                  1 vote
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                  • offer Gold coins as well as bars

                    As a coin collector i prefer gold in the form of coins and not bars. Is there going to be an expansion into offering gold coins for sale?

                    1 vote
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                    • Ripple

                      It could be great to have Ripple integration. For deposit/trade/withdraw but also maybe as a gateway to be paid directly in gold.

                      1 vote
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                        1 comment  ·  Admin →
                      • Reduce withdrawal fee from 0.001 BTC to a flat USD or Gold amount.

                        I bet that 0.001 BTC withdrawal fee was set up when BTC was under $1,000. Now that it's pushing $20,000. Isn't the fee a bit much, even if it requires human labor every time?

                        4 votes
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                          1 comment  ·  Admin →
                        • Bitcoin has become unusable. Please find a viable solution as soon as possible.

                          I've just tried to submit a bit of 'play money' to Vaultoro via Shapeshift, only to realize that the ENTIRE SUM has been eaten up by fees. The Bitcoin network is clocked, the fees are enourmus, and there is no foreseeable improvement.

                          I won't name any altcoins, but please: you need to implement a viable crypto payment gateway as soon as possible.

                          I love the vision of your company, especially the aspect of improving lives of people in developing countries. With 30$ transaction fees this vision is no longer possible.

                          Thank you!

                          35 votes
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                          • audit link should not require use login

                            If faultero would do fraud, they could show each client different client holding numbers.

                            https://trade.vaultoro.com/audit

                            This link should be available for public download. Currently it requires a user login.

                            The audit link should not require any login.

                            1 vote
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                            • Notify completed transactions, please.

                              When a transaction is completed, advise the user, please.

                              4 votes
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                              • Offer an option to sell the gold on an gold exchange

                                For me the biggest advantage of vaultoro is the no-limits on btc withdraws. However, currently the trade volume is limited by the low number of market participants on this exchange. Trading 2 kg gold could sometimes move the price up or down by 10% whereas on a big exchange it even won't be visible in the chart.

                                So while our gold is save here, this limit in trading volume makes it hard to get the value out of vaultoro if needed for another investment.

                                Further, what happens if BTC crashes completely and there will be no trading volume at all?…

                                13 votes
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                                  1 comment  ·  Admin →
                                • Silver + better charts

                                  Add silver trading + better charts for historical prices of gold/silver and the price in €+$.

                                  1 vote
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                                  • Let users to delete a saved bitcoin withdraw address.

                                    I suggest vaultoro to let users not only to "save" but also "delete" his bitcoin withdraw address.

                                    2 votes
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                                    • when is a rough time frame for the addition of a debit card?

                                      want to put a large amount of btc in and convert to gold and spend with a debit card.

                                      5 votes
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                                        1 comment  ·  Admin →
                                      • Support segwit deposit/withdraw address

                                        This feature can be needed in future for smaller fees. Is there plan to enable segwit withdraw adress?

                                        19 votes
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                                          1 comment  ·  Admin →
                                        • Show me my own orders in Order book

                                          display user's orders with other color or style inside orderbook

                                          4 votes
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                                          How would you improve Vaultoro

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