How would you improve Vaultoro

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  1. 2 votes
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    • 2 votes
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      • Integrate API with Qt Bitcoin Trader

        We are about 40 000 users and I am probably not the only one who would like to trade against gold.

        Disclosure: I work for Centrabit AG who develops Qt Bitcoin Trader.

        2 votes
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        • extra security

          to increase security and usability please add yubikey support for logins and withdrawls , sms code, multisig ,trezor.
          we are all scared about security, too easy to hack passwords and withdraw bitcoin .

          4 votes
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          • Need a way to get smaller amounts delivered because most people will never have 100 g

            The need for small amounts delivered because the average person is never going to have 100 g of gold. Now if it was transferable to silver or copper so that the amount delivered could be met then that would be nice. As it is I may just have to turn my bit of gold back into bitcoin & withdraw everything & cut my loss. I will have to warn people about the minimum amount for delivery. Too bad I was really excited now I'm bummed

            1 vote
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            • buy gold in person

              a great idea for security will be to allow investors to buy gold in person at a Proaurum facility paying with bitcoin, and get a certificate of safe storage

              1 vote
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              • Provide CSV Transaction Reports for Financial Planning Software Importing for Cost Basis Analysis

                I recommend that Vaultoro provide Wallet and Gold Account monthly Transaction Reports in CSV format for Money Management Importing for calculating cost basis for taxes. If the CSV has the proper fields for date, amount, cost, total, fees, etc., customers could import this data into financial planning software such as Quicken and Money. There are tools that convert CSV to QIF format to allow importing into these tools. This would allow for cost basis reporting. Currently, those that are attempting to calculate cost basis for taxes must do this by hand from Vaultoro PDF reports.

                1 vote
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                • Do you have insurance

                  against losses from a breach of your physical security, cyber security, or as a result of employee theft ?(as coinbase has: https://support.coinbase.com/customer/portal/articles/1662379-how-is-coinbase-insured-).
                  How are the bitcoins secured in pending orders? Do you close the orders durng nightime when you shuffle the bitcoins to a cold wallet- or are there always " hot" wallets 24/24 for pending orders and does this constitute any risk?

                  1 vote
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                  • Issue a debit card

                    Add a debit card

                    4 votes
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                    • Other metals !

                      other metals !

                      1 vote
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                      • Updated Audit Documents

                        Could you please post updated audit verification documents and also keep them current. Maybe date of next audit documents expected should be listed on the same page of the current audit documents.

                        2 votes
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                          We explicitly say “Gold holdings are audited once every week and only on working days”

                          The holding document is updated once a week. The others (BDO and insurance) are updated once a year.

                          Normally the update is on Mondays. Sometimes there are more updates due to a lot of activity.

                          We always try to improve the process and making it more real time(ish). Thanks for your suggestion with the date.

                        • Eliminate price fixing

                          There is an associate the on the sell that is price fixing with 100.1 grams setting the price limiting volatility thus stagnating the market. I don't know a good solution however this resembles the London price fixing scheme.

                          1 vote
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                          • Price chart

                            Price chart isn't visible in total.
                            Browser: Chrome.
                            Can't send a screenshot here.

                            8 votes
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                              1 comment  ·  Admin →
                            • 9 votes
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                                1 comment  ·  Admin →
                              • Have a support link, not just suggestions

                                Hi I am trying to use the API, but have a problem that I need help with. On the API page (https://api.vaultoro.com/) it says to come to support.vaultoro.com to resolve any errors, but I cannot see anywhere to get support here, just to make suggestions. So my suggestion is that you have support here as well as suggestions. If anybody can get back to me to help with getting the API working that would be great. Thanks

                                3 votes
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                                • Provide a link for additional questions not currently addressed in the FAQ

                                  Provide a link for additional questions not currently addressed in the FAQ

                                  1 vote
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                                  • PGP key as alternative ownership of account

                                    Greetings, I understand that if I don't verify my account it will belong to my email address. This would be a rather unsafe option since a email provider can be hacked or disappear. If I could upload a public PGP key I could still prove my ownership with my private key that could be backup up safely offline like a private key to a bitcoin account.

                                    As long as email is the proof of ownership I would not store any significant amount in my vaultoro account.

                                    8 votes
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                                      Hi, It is a good idea to use your PGP key. That said it does not provide any security in case your PGP key gets stolen. We encourage everyone to verify themselves via the verification form to ensure proof of ownership and set up two factor authentication. This has been proven to be secure.
                                      We will review your idea internally.

                                    • 1 vote
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                                        1 comment  ·  Admin →
                                      • Where can I find a current tree view of my referrals?

                                        I see the referral link and I'm running ads on Facebook with over 75 clicks and 7,000 impressions. over the course of a week. How do I know if any of those clicks have converted?

                                        1 vote
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                                        • Please transaction costs could be reduced to 0.2%

                                          If the transaction costs reduced, I believe interest in buying and selling will be faster. And it makes a lot of customers love. A transaction fee of 0.5% is still too high in my opinion. Traffic sites will also rapidly rise because more frequented. Please consider.

                                          4 votes
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